Frequently Asked Questions

Find Answers To All Your Questions

How much is shipping within the U.S.?

We offer free standard shipping on orders of $60 or more within the 48 states of the U.S. For U.S. orders under $59.99, we charge $6 for standard shipping.
Standard shipping is available in 7-14 days, which includes 2 days of order processing time.

Orders selected for Standard Shipping can be shipped via a variety of carriers, including USPS, UPS, FedEx, and DHL. some UPS or FedEx orders may be shipped by USPS. Once your order has shipped, you will receive a shipment confirmation email with a tracking number and a shipment notification email. Orders may be shipped in multiple shipments, and items ordered at the same time may not ship on the same day!

I have not received an order confirmation, can you send me one?

Once the order is completed, you will be taken to the order success page with the order confirmation number and details. If you do not receive an order confirmation within 10 minutes of placing your order and you still cannot find it after checking your spam folder, please email our official customer service at support@crochetstart.com with your first and last name and the email address used and we will check it for you! The email entered may have spelling errors, so be sure to provide us with the full last and first name you used for your billing address!Or leave us a message in the bubble at the bottom of the page.

Am I able to cancel an order?

Unfortunately, as stated in checkout and on our order confirmations, since we strive to ship as fast as possible and orders are locked into our inventory and payment systems as soon as they are placed, we aren’t always able to cancel any orders. To determine if your order is able to be cancelled, please reach out to us at  support@crochetstart.com

If we are unable to cancel the order and you choose to return any items, you will be responsible for the return fees that are associated.

Orders can't be canceled once the parcel is shipped out.

Am I able to change the shipping address on my order?

Unfortunately, as stated on our order confirmations, we are unable to change the address on any order after it has been placed. Orders must be cancelled and resubmitted with the correct address due to varying tax laws and regulations between states, cities and zip codes. Please contact us immediately at  support@crochetstart.com to see if we can help cancel your order. 

What kinds of yarn or materials do you use in your finished crochet products at CrochetStart?

At CrochetStart, we craft our finished crochet products using a variety of materials to cater to different preferences:

  • Natural Fibers: We use eco-friendly and breathable materials like cotton, wool, alpaca, and silk for their comfort and natural feel.

  • Synthetic Fibers: For those looking for durability and easy care, we offer items made from acrylic, nylon, or polyester, which are known for their affordability and resistance to wear.

  • Blends: Our blended yarns combine the best of both worlds, offering the comfort of natural fibers with the practicality of synthetic ones, ensuring you get items that are both comfortable and easy to maintain."

This diverse selection allows us to create products that meet various needs, from the softness and warmth of natural fibers to the resilience and washability of synthetic materials.

Is the crochet at CrochetStart a DIY kit, a pattern, or a completed item?

At CrochetStart, we specialize in selling finished crochet items. Each piece is handcrafted and ready to enjoy, no assembly or additional work required!

How can I contact Crochet Start?

You can contact us online in the bubble at the bottom of the page.
You can also contact our official customer service:support@crochetstart.com